Best Western Plus Hotel Mirabeau

Charming hotel, very art deco. Perfect location- 7 mins from the train station without feeling you are by a train station. You are given a pass for all metro and buses which was super convenient as Lausanne though compact and walkable is very hilly. Beautiful bar and restaurant on the premises.

I recently had the pleasure of staying at this hotel, and it was a delightful experience. The standout feature of my stay was undeniably the exceptional staff. Bochra and Aiguerim went above and beyond to ensure my comfort and satisfaction throughout my time there. Upon arrival, they generously upgraded my room to accommodate my request for a peaceful environment, and it made all the difference. Additionally, despite my early arrival at around Ten in the morning, they kindly facilitated an early check-in at no extra cost, understanding my exhaustion from a long train journey. Their thoughtfulness and dedication truly exemplify the quality of service at this establishment. Aside from the outstanding staff, the hotel's prime location, right next to Lausanne Central Station and with a bus stop nearby, made getting around a piece of cake. Overall, while the hotel itself offers a pleasant experience, it is truly the exceptional staff that sets it apart. Their professionalism, attentiveness, and willingness to go the extra mile make this establishment a standout choice for who are seeking not just accommodation, but genuine hospitality. Highly recommended.

Nice room- we paid extra for a room overlooking the lake/garden and so we were not facing the busy street. In retrospect the windows seemed tight enough that it wasn't necessary. When we first arrived- the hotel lobby was blazing hot- they had fans at the reception desk. Our room was hot but eventually we found it cool enough to sleep. A/c in Europe is not what we have in the US. the breakfast was very nice with hot/cold buffet and included in our room price. It was 25 CHF pp if not included. this was the most expensive room we had in Switzerland our entire 3.5 weeks- I liked the proximity to the train station which is why I chose this hotel. There is also a Movenpick nearby which is closer and likely less $. We stayed for 6 nights and the breakfast staff were wonderful- she even knew we wanted double expressos in the morning. This was the most expensive stay of our 3.5 weeks in Switzerland and I would say there is high value here.

Bed was really comfy Location excellent: just few minutes from bus stop to down town Breakfast excellent with wide variety ... love the salmon ! Water w lemon in the reception Transportation card makes my stay easy !

The room service was excellent. Never had the chance to go for breakfast as we were always out or sleeping but the Lunch and Dinner are excellent. I felt that the price could be reviewed as it was a bit expensive but the taste was there.